Privacy Policy

This Privacy Policy explains how Stayvela, operated by O3 Holdings LLC(“we”, “us”, or “our”), collects, uses, and protects information when you use our websites and services, including stayvela.com and its related subdomains.

Information we collect

We collect information you provide directly, such as your name, email address, phone number, and property details when you request a revenue estimate, submit a contact or booking request, or communicate with us. We also collect limited technical information automatically, such as device type, browser, and pages viewed, to operate and improve our services.

How we use your information

We use your information to respond to your enquiries, provide revenue estimates and consultations, manage bookings and properties, send you relevant updates, and improve our services. We do not sell your personal information.

How we share information

We share information only as needed to run our services, for example with cleaning and maintenance partners for a specific property, with booking channels to confirm a reservation, or with service providers who help us operate our business. We may also disclose information where required by law.

Data retention and security

We keep your information only as long as necessary for the purposes described here or as required by law, and we use reasonable technical and organizational measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us.

Contact us

Questions about this policy? Email us at legal@stayvela.com.